Terms and Conditions - Landscapers Golders Green
Welcome to Landscapers Golders Green. These Terms and Conditions govern your use of our landscaping services. By engaging with us, you agree to abide by the guidelines set forth herein.
1. Introduction
At Landscapers Golders Green, we are committed to delivering high-quality landscaping services tailored to your needs. These terms outline the scope of our services, your responsibilities, and the terms of our agreement.
2. Services Provided
Our services include:
- Garden Design: Creating bespoke garden layouts to suit your preferences.
- Lawn Maintenance: Regular mowing, fertilizing, and care to keep your lawn pristine.
- Planting Services: Selection and installation of plants, trees, and shrubs.
- Hard Landscaping: Installation of patios, paths, and water features.
- Seasonal Clean-Up: Preparing your garden for seasonal changes.
2.1 Customization
Every garden is unique. We offer personalized consultations to ensure our services meet your specific requirements.
3. Payment Terms
Payment for our services is structured as follows:
- Deposit: A 25% deposit is required upon agreement of services.
- Final Payment: Due upon completion of the project.
- Payment Methods: We accept bank transfers, credit cards, and cash payments.
All payments must be made in full by the specified due dates to ensure timely service delivery.
4. Cancellation Policy
We understand that plans can change. Cancellations must be made at least 48 hours in advance. Failure to do so may result in a cancellation fee equivalent to 50% of the scheduled service cost.
5. Liability
Landscapers Golders Green strives to provide excellent service. However, we are not liable for:
- Pre-existing conditions in your garden.
- Damage caused by unforeseen circumstances such as extreme weather.
- Any indirect or consequential loss arising from our services.
We carry comprehensive insurance to cover any accidental damage directly caused by our team.
6. Customer Responsibilities
To facilitate our work, customers are expected to:
- Provide clear access to the garden area.
- Ensure the removal of any valuable or fragile items from the worksite.
- Communicate any specific requirements or concerns prior to the commencement of work.
7. Changes to Terms and Conditions
We reserve the right to modify these terms at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
8. Governing Law
These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Middlesex.
9. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent unless required by law.
10. Acceptance of Terms
By engaging Landscapers Golders Green for your landscaping needs, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
10.1 Agreement
This agreement constitutes the entire understanding between you and Landscapers Golders Green regarding the services provided.
10.2 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
11. Force Majeure
Landscapers Golders Green is not liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, or governmental restrictions.
12. Indemnification
You agree to indemnify and hold harmless Landscapers Golders Green, its employees, and agents from any claims, damages, or expenses arising out of the use of our services or violation of these terms.
13. Intellectual Property
All designs, plans, and materials created by Landscapers Golders Green are the intellectual property of the company and may not be reproduced without explicit permission.
14. Dispute Resolution
In the event of a dispute, we encourage open communication to resolve the issue amicably. If a resolution cannot be reached, the matter may be escalated to mediation or arbitration.
15. Feedback and Reviews
We value your feedback. While we encourage honest reviews, please refrain from posting defamatory or offensive content related to our services.
16. Assignment
You may not assign or transfer your rights or obligations under these terms without the prior written consent of Landscapers Golders Green.
17. Headings
The headings used in these terms are for convenience only and do not affect the interpretation of the provisions.
18. No Waiver
Failure by Landscapers Golders Green to enforce any provision of these terms does not constitute a waiver of that provision.
19. Entire Agreement
These terms represent the entire agreement between you and Landscapers Golders Green and supersede all prior discussions, agreements, or understandings.
20. Contact Information
For any questions regarding these terms, please reach out to our customer service team.